Privacy policy

This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make a purchase from our website ("Site").

By using our Site, you agree to the practices described below.

1. Information We Collect

a) Device Information

When you visit our Site, we automatically collect certain information about your device, including:

Web browser type
IP address
Time zone
Cookies installed on your device

We also gather information about how you interact with the Site, such as:

Pages or products viewed
Referring websites or search terms
Browsing behavior and interactions

This data helps us understand and improve your experience.

b) Order & Personal Information

When you make or attempt to make a purchase, we may collect:

Name
Billing and shipping address
Payment details (processed securely via third-party providers)
Email address
Phone number

Together, this is referred to as Personal Information in this policy.

2. How We Use Your Information

We use your Personal Information to:

Process and fulfill your orders
Communicate with you regarding your purchase or inquiries
Provide order confirmations, invoices, and updates
Screen transactions for fraud or potential risk
Maintain internal records and sales data

With your consent, we may also use your information to:

Share updates, newsletters, or promotional communication
Personalize your experience on our Site

Device Information is used to:

Improve website performance and usability
Analyze customer behavior and preferences
Measure the effectiveness of marketing and advertising efforts

3. Sharing Your Information

We may share your Personal Information with trusted third-party service providers to support our operations, including:

Payment processing
Shipping and logistics
Website analytics
Marketing and communication tools

These partners are obligated to use your information only for the services they provide.

We may also disclose your information:

To comply with applicable laws and regulations
To respond to legal requests or enforce our rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytics.

Cookies help us:

Remember your preferences
Improve website functionality
Understand user behavior

You may choose to disable cookies through your browser settings. However, this may affect certain features of the Site.

5. Behavioral Advertising

We may use your information to provide you with relevant advertisements and marketing communication.

You can opt out of targeted advertising through your browser settings or relevant ad platforms.

6. Data Retention

We retain your Personal Information for as long as necessary to:

Fulfill orders and provide services
Maintain business and legal records

You may request deletion of your data, subject to applicable legal obligations.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or updates
Request deletion of your data

To exercise these rights, please contact us using the details below.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page.

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: support@houseofmer.in

Phone no: +91-8866125466